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Privacy Policy

Silva Padel Privacy Policy


Customers are advised to go through the Privacy Policy to know how the personal information is gathered, utilized and shared when a visit or purchase occurs on silvapadel.com (the “Site”).


PERSONAL INFORMATION WE COLLECT
Your device information including web browser, IP address, and time zone are
collected automatically when you visit our site. Moreover, some cookies will be
installed on your device. Apart from this, web pages or products that you view, search terms or websites referred you to the site are also gathered. These automatically gathered information are specified as “Device Information”. 

Third parties might process your IP address while determining your location for currency conversion purposes. When you visit the site, it is assumed that you agree to the above process and also agree to have that currency stored in a session cookie in your browser. However, the cookie will be removed automatically once the browsing session is closed. This process is carried out to convert the existing currency to the visitor’s local currency. 

The technologies we use to collect cookies are specified below: 
Data files placed in your desktop or other devices are known as cookies which include an anonymous unique identifier. To disable cookies, you can
visit  http://www.allaboutcookies.org.  and go through the detailed information. 

To track actions occur on the site and gather data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps are done using “Log files”. 
 
To record information about how you browse the site, electronic files like “Web
beacons”, “tags”, and “pixels” are used.
 
Certain information like name, billing, address, shipping address, payment
information (credit card details), email address and phone number are gathered when you place an order or try to purchase on our site. This information is referred to as “Order Information”.
 
Device Information and Order Information are collectively specified as “Personal
Information” in this Privacy Policy.  

HOW DO WE USE YOUR PERSONAL INFORMATION?
We gather Order Information to carry out any order placed through our site. This
includes processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Also, the order information is used to, 

- Procure further communication with you 
- Screen our orders for potential risk or fraud; and
- Advertise our products or services if you are in line with the preferences. 
 
The Device Information we collect comes handy when we screen for potential risk and fraud. In addition, it helps in improving and optimizing our website too. By analyzing how customers browse and interact with the site, we create successful marketing and advertising campaigns. 

At times, we may gather additional data for the purposes set out in this policy or deliver select products and services.

SHARING YOUR PERSONAL INFORMATION
As mentioned above, third parties will have access to your personal information. Our online store is powered by Shopify. Get to know how Shopify uses your personal information by visiting  https://www.shopify.com/legal/privacy.  Check out how your personal information is used by Google which is clearly mentioned in the site https://www.google.com/intl/en/policies/privacy/.  Google Analytics has been used by our team to understand how customers use our site and you can opt out by visiting here: https://tools.google.com/dlpage/gaoptout. We strictly adhere to laws and regulations. If required, we might share your personal information to respond to a search warrant, subpoena or to protect our rights. 
 
BEHAVIOURAL ADVERTISING
Your personal data is used to display targeted advertisements or marketing
communications based on your interests. Visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-
online-advertising/how-does-it-work  to know how targeted advertising works. 
Opt out of targeted advertising by visiting the below links:
 
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-
ads
In addition, visit Digital Advertising Alliance’s opt-out portal
at  http://optout.aboutads.info/  to opt out of the services mentioned above. 

DO NOT TRACK
There is no modification in our Site’s data collection and use practices when we
receive a Do Not Track signal from your browser. 

YOUR RIGHTS
European residents can access the personal information and they have the right to demand modification (correct, update or delete). Connect with us if you want to alter any personal information that we collect. In addition, information is processed solely for business purposes like fulfilling contracts when you place an order and other legitimate business interests. Apart from Europe, your data might be transferred to countries like Canada and the United States, if required. 

DATA RETENTION
Every order you place in our site will be noted and the information will be in our
records. We will delete the order information if we receive a request from our
customers. 

CHANGES
The privacy policy is updated regularly. Please keep a check on our policies from time to time before accessing our website. 

MINORS
Any data relating to children are not collected knowingly as the site is not intended for individuals at the age of 18. 

CONTACT US
If you have any queries or if you want to register a complaint, please drop us an mail.
Get in touch with us by sending an email to support@silvapadel.com.

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